USE CASES
What can you build with e2a?
e2a gives every agent a real, authenticated email inbox. Use it to build agents that receive requests, take action, and keep people in the loop through the communication channel they already use.
AI agent email use cases
AI support agent →
Triage customer requests, retrieve context, reply in-thread, and hold sensitive responses for approval.
AI receptionist →
Answer common inquiries, route messages, and forward conversations to the right person or team.
AI scheduling agent →
Coordinate participants, propose times, handle replies, and preserve state across a conversation.
E-commerce agent →
Answer order questions, handle returns, and coordinate with vendors through persistent email threads.
Sales and follow-up agent →
Qualify inbound interest, follow up with leads, and keep outreach moving with a verified identity.
Recruiting agent →
Coordinate candidate conversations, schedule interviews, and keep hiring workflows in one thread.
Voice follow-up agent →
Turn a completed voice call into an email follow-up, receive replies, and keep the conversation going.
Procurement agent →
Coordinate with vendors, chase purchase orders, and manage supplier threads that still run through email.
THE COMMON THREAD
Email is the interface.
These agents all need the same underlying primitives: a dedicated identity, inbound authentication evidence, durable conversation context, and a safe way to send replies.
- 01 Give the agent its own inbox.
- 02 Deliver mail over MCP, SDK, webhook, WebSocket, or REST.
- 03 Let the agent act, reply, and preserve the thread.
- 04 Hold sensitive outbound actions for human approval.
Have a workflow in mind?
Start with a free inbox and connect the agent runtime you already use.
Get started →